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Owned and operated by PlungeForward, our team is here to support your wellness journey with thoughtful, personalized care.
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Frequently Asked Questions
How long does shipping take?
Orders are processed within 1 to 3 business days. Once shipped, you can expect delivery within 5 to 8 business days to most addresses within the Continental U.S. (excludes AK/HI).
Is shipping really free?
Yes. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). There is no order minimum required. Once your order ships, you will receive tracking information via email.
What is your return policy?
We offer 30-Day Returns on eligible items. If your cold plunge, sauna, red light panel, or massage chair does not meet your expectations, please refer to our Return Policy page for full details on how to start the process.
Can I exchange my product for a different model?
We understand that finding the right wellness product matters. If you would like to explore an exchange within 30 days, please contact our team and we will walk you through the available options based on your needs.
How do I choose the right red light therapy panel for my space?
It depends on your intended use and the size of the area you want to cover. Smaller panels work well for targeted areas like the face or joints, while full-body panels are designed for broader coverage. Feel free to reach out and we can help you find the right fit.
Do your cold plunges require professional installation?
Our cold plunges are designed for straightforward setup by the customer at home. Each unit includes clear instructions and everything you need to get started. If you have questions during setup, our support team is happy to help.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our team aims to reply to every inquiry within 24 hours during business days.
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Whole-Body Wellness for Everyone
We believe recovery and self-care belong to every person, regardless of age or background.
30-Day Returns
